FAQ
Cerca tra le nostre domande frequenti (FAQ) per parola chiave, prodotto o categoria. Per ulteriore assistenza contattare il numero (800) 242-4685 o inviare una domanda tramite il modulo Richiesta informazioni.
Lettori in assorbanza |
What are the filters/mirror and reading parameters required to read AlphaScreen and AlphaLISA assays on my Synergy? |
What are the filters/mirror and reading parameters required to read HTRF® assays on my Synergy? |
Which printers are compatible with my ELx800 or ELx808 reader? |
What is the expected lifetime of the Xenon Flash lamp? |
What volume should I use for DNA quantitation when reading at 260 nm? |
Do I have to use a blank on the plate when quantitating DNA at 260 nm? |
What advantages does the Bio-Cell™ offer? |
Can I use pathlength correction wavelengths other than 977 nm for aqueous solutions? |
My DNA quantitation results are quite different than that provided by my spectrophotometer. |
What are the commonly used ELISA conjugate/substrate combinations and what wavelengths do they require? |
How can I run cell growth assays on my absorbance microplate reader? |
Lettori in fluorescenza |
What are the benefits to Top Reading versus Bottom Reading on my fluorescence microplate reader? |
Lettori in luminescenza |
How do I configure my Synergy HT / FLx800 for luminescence? |
Lettori multi-mode |
How long should my lamp last and how do I change it? |
Fluorescence filters: when you see 485/20 nm for a filter does it mean that the band pass is 20 nm in total or +/- 20 nm? |
What microplates can I use when reading absorbance of samples in the UV range? |
Do the requirements for successful DNA quantitation including pathlength correction, appropriate plates, minimum volumes, and blank wells apply to RNA and protein quantitation at 260 and 280 nm respectively? |
How do I optimize the instrument for reading assays with live cells (cellular assays) on the bottom of the wells? |
How do I adjust the sensitivity for optimum results in fluorescence or luminescence? |
Can I read PCR plates on my FLx800 or Synergy microplate reader? |
Will my ELx808 or PowerWave 340 work with plates that are not 96-wells? |
Domande generali |
Discontinued BioTek Products |
We have a Synergy HT and wish to know if turning the unit off at night will affect lamp life or not. We'd like to decrease overall utility bills by all means possible. |
How can I connect a BioTek instrument to my laptop that only has USB ports? |
What is the best way to store ELx800 and ELx808 interference filters for extended periods of time? |
How are BioTek readers able to read larger diameter wells? |
What’s the best way to handle assays with temperature control? |
What are the default parameters for BioTek’s microplate readers in Fluorescence mode? |
Does BioTek offer refillable pipette tip formats for environmental and cost-savings purposes? |
What microplate should I use for a particular assay? |
How can I compensate for condensation build-up on the underside of a microplate lid with an assay requiring incubation? |
What should I do if I have a problem or question about my BioTek equipment? |
How do I troubleshoot communication problems between my reader and computer? |
How does the Universal Test plate analysis determine the pass/fail criteria for accuracy and repeatability? |
How often should I perform performance qualification tests? |
What is the detection limit for DNA quantitation? |
I need an electronic copy of an Operator's manual. Where do I get one? |
What is the MSDS information for BioTek QC test solutions? |
What solutions do you offer to automate hit picking applications? |
How do I get my "universal absorbance test plate" recertified? |
Dispensatori di micropiastre |
I need to dispense 750 µL to a 96-well format deep well microplate. Which of BioTek's microplate dispensers, the MicroFill or the MicroFlo Select, would be the fastest? If it is the MicroFlo Select, would the 5 µL or the 10 µL cassette be best? |
I am currently using a BioTek ELx405 plate washer and am having some clogging issues with the aspiration manifold. Is there a wire tool available to manually clear the aspiration tips? What other methods do you recommend to clean the manifold? |
Lavatori di micropiastre |
What is AutoPrime™ and when should I use it? |
Can I use acid or alkali solutions with BioTek's ELx50 Washer? |
If I want to use a house vacuum, what is the vacuum requirement for the ELx405? |
I may be interested in using my instrument to dispense a corrosive chemical. Are there certain chemicals that should not be used with your instruments? |
When I’m using solutions that contain proteins, how often should I perform a maintenance routine on my microplate washer? |
How do you recommend maintaining my ELx405 Microplate Washer under sterile conditions? |
Why does my liquid handler come on by itself about 10 minutes (or more) after a run is complete? |
Stazioni di pipettaggio |
How often should I replace the pipette o-rings on my Precision Microplate Pipetting System? |
Software |
Where can I find Sample Files for Gen5? |
How do I register and get a password for my software? |
What is the Gen5 Diagnostics Utility, and is it necessary in order to use the Absorbance Test Plate? |
How do I import data into Gen5? |
How do I export data from Gen5 into Excel using PowerExports? |
I’m using Gen5 Software; am I limited to operating one microplate reader at a time? |
Can I install Gen5 on a computer not connected to my plate reader? |
What do I do if I mistakenly register KC4 using the Network license instead of the Full license? |
Do I need to uninstall the previous version of KC4 before I install my new version? |
With KC4 Signature, can I report or export using PowerReports and still maintain compliance to 21 CFR Part 11? |
Incorrect or missing MSJET DLL file error message. |
Can the ELx800/ELx808/µQuant, etc (instruments with keypads) send data to my LIMS system? |
I have Microsoft Windows Vista on my computer. How can I get Vista compatible USB drivers for my system? |
